Orders from My Printer Now are processed
within 1–2 business days. Once shipped, you’ll receive a tracking link by
email to monitor delivery in real time.
Do you offer free shipping?
Yes! We provide free standard shipping on all orders over
$100. For orders below that, shipping costs are calculated
at checkout.
Can I change my shipping address after placing an order?
If your order hasn't been dispatched yet, we can update the delivery
address. Please reach out to our support team at support@myprinternow.com as
soon as possible.
What happens if my order is delayed or lost?
In the rare case your package is delayed or lost, we’ll coordinate with the
carrier to resolve the issue quickly. If necessary, we’ll reship your order
or issue a full refund—guaranteed.
Do your printers come with a warranty?
Yes, all printers sold by My Printer Now
include a manufacturer warranty. You can find warranty terms in the product
details or contact us for more information.
What payment methods can I use?
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay,
and select digital wallets. Payments are processed securely through
encrypted gateways to ensure your data is safe.
Is my payment information secure?
Yes. Our platform uses SSL encryption and trusted payment processors to
protect your personal and financial data. We never store your card details.
Can I use more than one payment method for my order?
Currently, we only support one payment method per order. Please choose your
preferred option at checkout to complete your purchase smoothly.
When will the payment be charged to my account?
Your payment will be processed immediately after your order is confirmed.
If the transaction fails, your account will not be charged.
Will I receive a receipt or invoice?
Yes, a digital invoice will be sent to your registered email address once
the payment is completed. You can also request a copy through your account
dashboard.
What is My Printer Now’s return policy?
We accept returns on most new, unopened items within 14 days of delivery.
Products must be returned in original condition and packaging to qualify
for a full refund or exchange.
How can I return an item?
To start a return, email support@myprinternow.com
with your order number. Our team will provide a return authorization and
shipping instructions.
Are there any items I can’t return?
Yes. Opened ink or toner cartridges, digital software keys, and final-sale
items are non-returnable for hygiene and licensing reasons. Check product
pages for return eligibility before purchasing.
When will I receive my refund?
Refunds are typically issued within 5 business days after we receive and
inspect the returned item. Funds will be credited back to your original
payment method automatically.
Can I exchange a product instead of returning it?
Yes! If you prefer an exchange over a refund, just let our support team
know during the return request. We’ll help you swap your item for a
different model or product of equal value.
